Question 1

Physio Appointments

Accepted Answer

At Harris Mind & Body, our physio sessions are tailored to address your specific needs, whether you're recovering from an injury, managing chronic pain, or looking to improve your overall physical health.

Our experienced team of physiotherapists combines evidence-based techniques with personalised care to help you achieve optimal outcomes.

Each session includes a thorough assessment, hands-on treatment, and a customised plan to support your recovery and wellness goals.

To book a physio session with us, please call 01635 44882 or email us directly.

Our Physio Team:
Kerri
Andy
James DT
Clare C
Claire G
Charlotte
James D
Phil

Question 2

Physiotherapy Pricing

Accepted Answer

Initial Treatment (30–45 mins) – £85
Follow-Up Appointments (20–30 mins) – £70

Please note: Our prices are reviewed and updated annually every January.

Question 3

Can I book physiotherapy online?

Accepted Answer

Physiotherapy cannot be booked online. Only Pilates and PelviPower can be booked online. Please call us at 01635 44882 to book a physiotherapy session.

Question 4

What can Physio help with?

Accepted Answer

As a guide:

Back pain
Neck pain
Shoulder impingement
Whiplash
Referred pain
Headaches
Pre operative advice
Post operative advice
Sciatica
Tendonitis
Sport injuries
Ligament injuries
Posture related injury
Tennis elbow
Biomechanical problems of knee
Biomechanical problems of foot
Biomechanical problems of shoulder
Biomechanical problems of hip
Arthritis
Muscle strains & tears
Work related arm pain
Golfers elbow
Women's health
Twisted ankle
ACL rupture
Meniscus/cartilage tears
Achilles tendon injury/rupture 
Dislocated shoulder
Rotator cuff tear
Shin splints
Hyperextension injuries

Question 5

What will my treatment plan look like?

Accepted Answer

First, you will have an initial assessment appointment.
This can last between 30 - 45 minutes.
Here, you will have a chance to explain your condition and medical history.
Your physio will assess the area of concern and ask some additional questions.
Your Physio will then explain their findings and share their knowledge. 
Together, you will agree on a treatment plan to meet your goals.

You will then book follow-up appointments
These can last between 20 - 30 minutes.
You will receive ongoing treatment & discuss the development of your treatment plan.
Likely, you will additionally be asked to do some exercises at home as prescribed by your physio and asked to do these in between appointments to help with your journey of recovery. 
You could also be referred back to your GP or Consultant for further investigation.

If you have any questions, please feel free to ask your Physio during your appointment.

Question 6

Sports Massage

Accepted Answer

Harris Mind & Body offers comprehensive sports massage services to cater to your recovery and performance needs.

You can book an appointment with our resident sports massage therapist, Martin, by calling our reception 01635 44882.

Additionally, if you are undergoing physiotherapy with our team, you can receive soft tissue work as part of your treatment sessions.

Our goal is to provide you with the best care, whether you're looking to enhance your athletic performance or need injury rehabilitation.

Please contact us to schedule your session and experience the benefits of our specialised services.

Question 7

Who can make a Physio appointment?

Accepted Answer

Anybody is welcome to make an appointment to see a member of our team:

You can refer yourself.

Your doctor can refer you.

Your consultant can refer you.

We work with self-paying patients.

We work with patients using their private health insurance.

Please call us to make your appointment:
01635 44882

Question 8

Do you take insurance payments for physiotherapy?

Accepted Answer

Yes, we accept insurance payments for physiotherapy services.

Please check your policy documents for details on your specific terms and conditions.

To set up your billing process, please provide HMB with the following insurance details:
Membership number
Authorisation number
Number of approved sessions

In some cases, you may need to pay an excess fee as agreed with your insurance provider. This fee is paid directly to HMB after your treatment session.

Please note: Phil no longer accepts clients paying through insurance. However, if you are already in a treatment plan with him, this will not be affected.

Our Physio team can work with most providers.

Insurance Providers We Work With:
We accept payments from all insurance companies, including:
BUPA
AXA PPP
VIVA
Exeter Friendly Society
Simple Health
WPA
Pru Health
Saga
Other providers—please ask.

If you don’t have an authorisation number, you will need to pay for your treatment upfront. HMB will provide a receipt so you can submit a claim to your insurance provider for reimbursement.

If you have insurance but wish to see Phil, you will need to pay for your treatment, and HMB will provide a receipt. You can then check with your insurance provider to see if you can claim any of the cost back.

Question 9

What to Wear & How to Prepare for Your Physio Appointment

Accepted Answer

To ensure a smooth and effective session, please consider your clothing so your physiotherapist can easily assess the area of concern.

Wear shorts if your treatment involves your legs or lower body.
Ladies may need a strappy top for shoulder or upper back assessments.
For back treatments, you may need to undress to your underwear to allow for a thorough examination.

If you have any concerns, you are welcome to bring a chaperone to your appointment.

Let us know if you have any questions—we’re happy to help!

Question 10

Accessibility

Accepted Answer

At Harris Mind & Body, we prioritise the comfort and convenience of our clients.

Our Garden Clinic & Studio location offers free onsite parking, making it easy for you to attend your sessions without the hassle of finding parking.

Additionally, our entire facility is situated on the ground floor, ensuring easy access for clients with wheelchairs or mobility issues.

We strive to create an inclusive and welcoming environment so that everyone can benefit from our Physio, Pilates, and PelviPower sessions.

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