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Harris Mind & Body (HMB) Thatcham Berkshire - Physio & Pilates

Booking Appointments & Classes Online & Directly


Harris Healthcare Solutions Ltd / Harris Mind & Body


Thank you for deciding to make a purchase with us and committing to a clinical appointment, mind body class or personal appointment.


Your payment is made through a system operated by Optimal Payments or Wix, they ensure your online payments and details are secure.


If you need to contact us regarding your purchase or booking, please call us on 01635 44882 (Monday to Friday) or email us at or We will do our best to help.


All sales are final, so no refunds


Cancellations must be made with 24 hours or you will be charged the full amount.


All information in this website should be accurate. However, we cannot accept any liability for any errors or omissions in this information.


If you have any issues when trying to book, please contact us.


If you make an error when booking, please contact us.


If you can’t book the class or appointment that you want, please contact us and we will do all that we can to help.


With regards to the handling and collecting any personal information, all such information is processed in accordance with local law and are not sold to third parties. We respect and honour your privacy.


We will always do all that we can to help.


Please also see below for more information on our class bookings.



2023 Class booking information:


Liability Waiver


  • It is important that everybody completes a 'HMB Health Screening Form'

    • It is your responsibility to always ensure your health screening form and contact details are kept up-to-date, to help us best support you. So please let us know if anything changes throughout the year.

    • It is your responsibility to inform your teacher of any changes to your health - on a class to class basis, so that we can offer you the best care.

  • You must always book in advance, our class numbers are strictly limited

    • You can book weekly and in advance.​


  • We have a strict 24 hour cancellation policy:
    • If you are a 'no show' you are marked as a 'late cancel' and full credit for that session is taken.
    • If you cancel with less than 24 hours notice you are marked as a 'late cancel' and full credit for that session is taken.
    • If you cancel with more than 24 hours notice, you are marked as an 'early cancel' and the full credit is returned to your account with us, ready for you to use another day (within your 3 month period).
    • No shows are charged the full class amount.

  • All classes and private sessions must be paid for in advance - no bookings can be made, without full payment in advance.

  • All sales are final, no refunds are given.

  • All sales are valid for 3 months from your purchase date and sit as credit  on our online booking system. After that point if they have not been used, they are no longer valid.

  • All early cancellations are automatically credited back to your account with us and valid until the 3 month purchase date expires.

Occasionally classes don't run but we always try our hardest to ensure that they do, the next few points cover what happen's at these times:

  • GROUP classes will NEVER run with just ONE person booked on and it is your responsibility to check that you are not the only person booked on. Our online booking system does not have the capacity to notify you of this rule, so please make it your habit to check the numbers before you make your journey to us. You will not be charged if this happens and of course we will try our very hardest to notify you in advance but if we are both keeping an eye on this it helps you not make an unnecessary trip.

  • If we regrettably cancel a class we will always try our hardest to do so with at least 24 hours notice but bad weather or unforeseen circumstances may at times make this not possible. You will receive an automatic email notifying you of any cancellations made by us (so please make sure we always have your preferred email address to help this service be the most efficient for you). Therefore we also suggest you check your emails before a class is scheduled to start. You can also opt into the text message option.

How to keep up-to-date with all our latest news and class information:

We are very grateful for all our wonderful clients and this statement is designed to help ensure all our clients are treated fairly. If you have any questions at any point please always feel free to ask.


Best Wishes,


Sarah & Philip Harris

Tel - 01635 44882
Email -



Terms & Conditions

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